Thank You!

Gratitude, the stylish way.
Say thank you with more than words. A Thirdbase Urban Gift Card is a sleek and thoughtful gesture that lets them pick pieces they’ll actually love — no size guessing required.

Terms:

• Sent digitally to the recipient’s inbox

• Usable exclusively online at thirdbaseurban.co.za

• Not applicable in-store

• Cannot be refunded, returned, or exchanged for cash

• Sent instantly via email

• Can be used on all products sitewide

• No expiration

We offer FREE delivery for any sales over R1000. Orders under R1000 are subject to a R100 courier fee.

Delivery Information:

Delivery is via courier, so we can only deliver to physical addresses with someone available to sign for the parcel.

Couriers deliver on weekdays between 9am and 5pm.

Delivery to main centres (Cape Town, Johannesburg, Pretoria) takes 2-4 working days.

Delivery to regional and outlying areas takes up to 5-7 working days.

Exchanges/Returns:

Although it’s disappointing when an item does not meet your requirements, we try our hardest to offer easy returns and exchanges. Returns or exchanges are accepted within 10 days.

• Items Must Be Unworn And Unwashed.

• Shoes Must Be Tried On Indoors.

• Items Must Have All Tags Attached.

No exchanges on SOCKS, HEADWEAR UNDERWEAR, SWIMWEAR (ALL UNDERGARMENTS) and FRAGRANCES regardless of whether the packaging is still intact. We will not accept the return of any other merchandise that are showing obvious signs of being worn or washed, such that these cannot be repackaged for resale.