Shipping Policy

Free Delivery on Orders over R1000

Orders under R1000 are subject to a R100 courier fee for home delivery or a R75 click and collect fee.

Delivery Information

Delivery is via courier, so we can only deliver to physical addresses with someone available to sign for the parcel.

Couriers deliver on weekdays between 9am and 5pm.

Delivery to main centres (Cape Town, Johannesburg, Pretoria) takes 2-4 working days.

Delivery to regional and outlying areas takes up to 5-7 working days.

Click & Collect

Select s Pargo pick-up point during checkout and collect your order at a time and location that's convenient for you.

Click & Collect orders take 5-7 working days to reach your selected store, from the day after your order is placed.

You will be notified via email and SMS when your order is ready for collection.

You will need proof of ID and your Pargo code to collect your order.

Delivery within South Africa Only

Once you receive your shipping/waybill number, you can track your parcel using the link below:


Although it’s disappointing when an item does not meet your requirements, we try our hardest to offer easy returns and exchanges. Returns or exchanges are accepted within 30 days on full priced items and 7 days on “sale” items. Below are the steps you can take to return or exchange your order.

  • Please contact us within 7 days of receiving your order
  • Email us at or call us on (010) 006 0688
  • Couriers will be dispatched to collect your order
  • If the collection address differs from the original delivery address, please inform us
  • Once your order has been collected,- it is returned to the warehouse, where it is inspected Inspection can take 1-2 days
  • Once the goods have been deemed resalable, we will dispatch your new items or process your refund

For the full refunds policy please click here.